Let's Talk
We're Yana and Lesly. We read every message personally. No support tickets, no chatbots - just us.
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Thanks for reaching out. We'll get back to you within 24 hours.
Email Us
[email protected]We respond within 24 hours (usually faster). Whether you have a question, feedback, or just want to say hi - we'd love to hear from you.
Social Media
DM us anytime. We check our social messages daily.
For Partnerships: Interested in affiliate partnerships, integrations, or collaborations? Email [email protected]
How Support Works
My Mini Funnel is run by two people: Yana and Lesly. When you email us, you're writing to the people who built this product and use it in their own coaching practices. There's no support team to escalate to because we are the support team.
Most questions get answered within a few hours during European business hours (CET). Complex technical issues might take a day while we dig into the specifics. If something is broken, we treat it as a priority because we know your lead capture is essential to your business.
What We Can Help With
Technical setup questions, email integration troubleshooting, embedding funnels on your website, understanding your analytics, and suggestions for improving conversion rates. We've helped hundreds of coaches set up their first lead magnets, so there's a good chance we've solved your exact problem before.
We can also help with strategy questions. Not sure which template fits your niche? Wondering whether a Wheel of Life or a Stress Level Quiz would work better for your audience? We're happy to share what we've seen work for other coaches.
What We Don't Offer
We don't do custom funnel development or done-for-you setup services. However, our templates are designed to be ready in 10 minutes, and we're happy to walk you through any part of the process if you're stuck. Need help with copywriting or design? We can point you toward resources, but that's outside our scope.
Common Questions
These might answer your question faster
How do I reset my password?
How do I connect Mailchimp/Mailerlite/ConvertKit?
Can I get a refund?
My funnel isn't working. Help!
Can you build a custom funnel for me?